OPERATIONS TECH SUPPORT
(FOR DEVELOPMENT TEAMS/APPLICATIONS SUPPORT)

LINUX ~ UNIX ~ WINOWS (LUW)
~~ HEAVY APPLICATIONS SUPPORT

MAINFRAME (z/OS) ~ ~ ~INCIDENT MANAGEMENT~OPS/PRODUCTION SUPPORT

~EXCELLENT COMPANY~FULL TIME/PERM, SALARY + BONUS!! ~~

WORK EXPERIENCE IN FAST-PACED MULTI-PLATFORM OPS/PRODUCTION IT ENVIRONMENT: MAINFRAME (z/OS) AND MULTI-PLATFORM ENVIRONMENT (LUW)
PROVEN EXPERIENCE WITH SUPPORTING DEVELOPMENT/APPLICATIONS FOR INCIDENTS AND PROBLEM MANAGEMENT
WORKING KNOWLEDGE OF MAINFRAME (z/OS) AND DISTRIBUTED SOFTWARE TOOLS
CANDIDATE WILL OVERSEE PRODUCTION/HEAVY SCHEDULING AND TAKE CORRECTIVE ACTIONS WHEN NEEDED
INCIDENT / REQUESTS.
LEAD INCIDENT MANAGEMENT ROLE WORKING WITH INCIDENT TICKETS, PHONE SUPPORT WITH VARIOUS TEAMS, DETAILED WRITTEN DOCUMENTATION) OVER MULTIP-PLATFORM/ MAINFRAME.
EXPERIENCE WORKING IN AN ITIL FRAMEWORK IN HANDLING INCIDENTS, PROBLEMS AND CHANGES
EXPERIENCE WORKING IN A FAST PACED/DYNAMIC IT ENTERPRISE ENVIRONMENT
STRONG ORGANIZATIONAL, PRIORITIZATION, COMMUNICATION AND PROBLEM- SOLVING SKILLS

~COMPANY IS UNABLE TO CONSIDER H1B VISA
CANDIDATES AT THIS TIME~
At DSN, we bring over 25 years of experience and expertise in the information systems industry. We are committed to securing rewarding careers for our qualified candidates, while providing our clients with the best talent available. Our searches are selective, confidential and informed by a comprehensive knowledge of today's IT marketplace.

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