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IT Operations Tech Support

Hoboken, NJ
                                  OPERATIONS TECH SUPPORT 
                     MID - LEAD VARIOUS LEVELS AVAILABLE!!

 
          MAINFRAME (z/OS)  ~  LINUX ~ UNIX ~ WINOWS (LUW)   
         ~INCIDENT MANAGEMENT~OPS/PRODUCTION SUPPORT


      ~EXCELLENT COMPANY~FULL TIME/PERM, SALARY + BONUS!!  ~~
  •  WORK EXPERIENCE IN FAST-PACED MULTI-PLATFORM OPS/PRODUCTION IT ENVIRONMENT:  MAINFRAME (z/OS) AND MULTI-PLATFORM ENVIRONMENT (LUW)
  • MUST HAVE WORKING KNOWLEDGE OF MAINFRAME (z/OS) AND DISTRIBUTED SOFTWARE TOOLS
  • CANDIDATE WILL OVERSEE PRODUCTION AND TAKE CORRECTIVE ACTIONS WHEN NEEDED
  • PROVIDE DIRECT PHONE SUPPORT FOR DESKTOP, APPLICATIONS AND SECURITY/DATA ACCESSIBILITY AND INCIDENT / REQUESTS.
  • LEAD INCIDENT MANAGEMENT ROLE WORKING WITH INCIDENT TICKETS, PHONE SUPPORT WITH VARIOUS TEAMS, DETAILED WRITTEN DOCUMENTATION) OVER MULTIP-PLATFORM/ MAINFRAME.
  • CANDIDATE MUST HAVE 6-7 YRS. EXPERIENCE WITH SYSTEMS SUPPORT, DESKTOP SUPPORT, HELPDESK SUPPORT AND WORK IN A TECHNICAL ROLE COMMUNICATING WITH VARIOUS TEAMS.
  • EXPERIENCE WORKING IN AN ITIL FRAMEWORK IN HANDLING INCIDENTS, PROBLEMS AND CHANGES
  • EXPERIENCE WORKING IN A FAST PACED/DYNAMIC IT ENTERPRISE ENVIRONMENT
  • STRONG ORGANIZATIONAL, PRIORITIZATION, COMMUNICATION AND PROBLEM- SOLVING SKILLS
  • LEAD AND MENTOR SHIFT TEAM MEMBERS
 
           ~COMPANY IS UNABLE TO CONSIDER H1B VISA
                           CANDIDATES AT THIS TIME~


At DSN, we bring over 25 years of experience and expertise in the information systems industry. We are committed to securing rewarding careers for our qualified candidates, while providing our clients with the best talent available. Our searches are selective, confidential and informed by a comprehensive knowledge of today's IT marketplace.

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